Privacy Policy

Last updated: July 2026. This Privacy Policy explains how Gourav Rusk ("we", "us", "our") collects, uses and protects your information when you use Gourav Rusk.

1. Information We Collect

When you create an account, place an order, or contact us, we may collect:

• Your name, email address and phone number
• Shipping and billing addresses
• Order history and cart contents
• Payment confirmation details from our payment partner (we never store your card, UPI or bank details ourselves)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order confirmations and shipping updates
• Respond to customer support requests
• Improve our products, website and customer experience
• Send occasional offers or recipe emails, only if you've subscribed

3. Payment Security

All payments are processed securely through Razorpay. We do not store your card, UPI or net-banking credentials on our servers at any point.

4. Cookies

We use essential cookies/sessions to keep you logged in and to remember your cart. We don't use these for third-party advertising or tracking.

5. Data Sharing

We do not sell or rent your personal information. We only share necessary details (like your address) with our courier and payment partners, solely to fulfil your order.

6. Your Rights

You can view and update your saved details anytime from My Account, or contact us to request that your data be corrected or deleted.

7. Contact Us

Questions about this policy? Reach out via our Contact Us page.